Contact information

📞 Contact Information Policy

At Artistic Customizers, we value clear and open communication with our customers. This policy outlines how you can contact us, how we use your contact details, and what you can expect when reaching out.

1. How to Contact Us

Customers can reach us through the following official channels:

• Email: lamiahlatiff@gmail.com
• Phone: 0795792212
• Location: South Africa

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  2. Response Times

  
  

  
  

  • We aim to respond to all emails and messages within 24–48 business hours.
  • Queries received on weekends or public holidays will be addressed on the next working day.

  
  

  
  

  
  

  3. Use of Customer Contact Information

  
  

  
  

  • Any contact details you provide (email, phone number, address) will only be used to process your order, provide updates, or respond to your inquiries.
  • We do not sell, share, or misuse customer contact information.

  
  

  
  

  
  

  4. Business Hours

  
  

  
  

  Our main support hours are:

  
  

  • Monday – Friday: 9:00 AM – 5:00 PM
  • Saturday – Sunday & Public Holidays: Closed

  
  

  
  

  
  

  5. Updates to Policy

  
  

  
  

  Artistic Customizers reserves the right to update this Contact Information Policy at any time. Any changes will be published on our official platforms.